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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jadon Hopkins

Jadon Hopkins

October 3, 2025

5  out of  5
rating by Jadon Hopkins
"Marig did a great job quoting my renters insurance for me! Very professional and efficient."
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B Saylor

October 1, 2025

5  out of  5
rating by B Saylor
"My sincerest thanks to Matt and James for all their help in transferring my policies to State Farm. James was great at answering my questions and with follow-up as well. Highly recommend!"
We responded:
"James and I are happy to be able to help you! We appreciate your trust in our rates and service. I know James will be ready to help you in the future with any other insurance needs. "
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cindy thompson

October 1, 2025

5  out of  5
rating by cindy thompson
"I highly recommend Matt Compton State Farm. Their customer service is outstanding and Crystal done an excellent job explaining everything clearly."
We responded:
"Cindy we thank you for the nice comment. Crystal is a high value team member. "
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Butch 1102

October 1, 2025

5  out of  5
rating by Butch 1102
"Very helpful team, especially mr Engelbrecht. He answered all the questions I had tremendously. Would recommend for a pay rise and am looking forward to see how far that young man will go in his life! 10/10!"
We responded:
"Thanks for your confidence in Marig! He will definitely earn more income as he grows to become the 10/10 insurance sales rep he’s comparable of:)"
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Daniel England

September 30, 2025

5  out of  5
rating by Daniel England
"After 15 years of flawless service from a personal and engaging agent like Matt Compton, this review should offer 10 stars to which I would give. Insurance products are only as good as the agent who services and facilitates for one’s family and policyholder. Thanks Matt!"
We responded:
"Thanks for the kind words, Daniel! It means a lot coming from a great friend and business owner! You and your Family run one of the best auto dealerships in America. Danny England Motors is known from Coast to Coast for competitive pricing and service! "
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Brenda Pavlovich

September 30, 2025

5  out of  5
rating by Brenda Pavlovich
"James and Matt were very helpful and pleasant to deal with. I would HIGHLY recommend this office if you need insurance!! You won't regret it."
We responded:
"Thanks for the nice comment Brenda! We are so glad you moved to TN and we plan to handle all your families insurance needs."
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Joy Williams

September 24, 2025

5  out of  5
rating by Joy Williams
"I have been a customer with Matt and his team for over a decade now. The care and detail that goes into their service is top notch. They have always made sure I have what I need to take care of my family while also staying within my budget. They've put up with me from my first little daily driver as a new grad entering the workforce to multi-coverage adulting with auto, home, and life!"
We responded:
"Hey Joy, you and your family have been a joy to work with over the years! Thank You! "
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Kayla Swilling

August 1, 2025

5  out of  5
rating by Kayla Swilling
"Matt is excellent at breaking down what all is happening and helping you understand options. Highly recommend!"
We responded:
"Thanks Kayla! We value you and your family's friendship and trust!"
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Jennifer Lopez

July 30, 2025

5  out of  5
rating by Jennifer Lopez
"Matt and his crew are top notch! Matt will always go above and beyond to help in any way he can!!!"
We responded:
"Jennifer my crew and I appreciate your nice comments! You and Gato do an unbelievable job running your restaurant."
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Dylan Schlegel

July 29, 2025

5  out of  5
rating by Dylan Schlegel
"Absolutely amazing customer service! No issue filing a claim when something does happen and they are always trying to save you money!"
We responded:
"Thank you for the nice comments, Dylan. We are here to help!"
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Johnathan Claggett

July 29, 2025

5  out of  5
rating by Johnathan Claggett
"James Parker did a wonderful job he was very informative about our auto and life insurance policies. Wonderful experience with this agency!"
We responded:
"James is doing a great job, and I know how excited he was to help you with your Auto and Life Insurance needs!"
Profile photo of Marig Engelbrecht

Marig Engelbrecht

July 29, 2025

5  out of  5
rating by Marig Engelbrecht
"Incredible customer service, and the best coffee in town!"
We responded:
"Thanks Marig, FREE coffee always gets good ratings, LOL! Glad your apart of the State Farm Team!"
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Mike Bartlett

June 21, 2025

5  out of  5
rating by Mike Bartlett
"Matt is sincere and straightforward. If you want an agent who takes care of his clients, you can’t ask for a better representative."
We responded:
"Thanks Mike! I appreciate your loyalty to my business! You're a great customer and friend!"
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David Mullins

June 13, 2025

5  out of  5
rating by David Mullins
"Matt and his office were very helpful and built me a quote that was very reasonable. My family will definitely be using his business in the future."
We responded:
"We appreciate your business David and look forward to the future!"
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PARASPEAK

April 4, 2025

5  out of  5
rating by PARASPEAK
"Eric took care of me with all my needs, did an excellent job! I really appreciate everything he has done for not only my personal plan but for my friends plans. Thank you again Eric!"
We responded:
"Eric and I are thankful for your review and joining the Matt Compton Agency Family!"
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Aaron Ellis

March 31, 2025

5  out of  5
rating by Aaron Ellis
"Absolutely 💯 percent reccommend this place!! Matt Compton and his crew have been Awesome with all my insurance needs!!"
We responded:
"Thank You Aaron we appreciate your confidence in us!"
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Jessica Jordan

March 26, 2025

5  out of  5
rating by Jessica Jordan
"Great guy, always helpful and friendly staff."
We responded:
"Thank you for the kind words, Jessica!"
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s bankroll 5egg tyuiioo Shondia Fultz

March 12, 2025

5  out of  5
rating by s bankroll 5egg tyuiioo Shondia Fultz
"Very professional and knowledgeable and very friendly staff just a at home feeling environment 🙂"
We responded:
"We value you as a customer Shondia! Appreciate your Friendship Neighbor!"
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Jevon Joseph

July 17, 2024

5  out of  5
rating by Jevon Joseph
"Great and reliable service!!"
We responded:
"Thank you, Jevon! We appreciate your trust in our office."
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Jan Jefferson

February 19, 2024

5  out of  5
rating by Jan Jefferson
"I would like to respond to Tim Shacklefords review. I have been a customer of Matt's for 20 plus years and have known Ursula her whole life and she is the nicest kindness most honest person I know. So not sure what the review is about but I guarantee Ursula did not lie or be rude... EVER"
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Megan Hagy

December 21, 2023

5  out of  5
rating by Megan Hagy
"Doug was so incredibly kind and patient when walking through information with me to ensure I accurately understood what was discussed. He thoroughly explained everything and happily answered any questions I had. I was so appreciative of his help. Thank you!"
We responded:
"Megan, it's a privilege to have the opportunity to handle you and John's insurance needs. Thank you for the kind post! Have a Merry Christmas and a Happy New Year, Matt"
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Nancy Kinsler

October 6, 2023

5  out of  5
rating by Nancy Kinsler
"My first time getting insurance with State Farm. I was greeted when I came through the door and took in back to see the insurance rep. Everyone was very nice and friendly. Prices are great. I would recommend State Farm to anyone looking for insurance"
We responded:
"We are so appreciative of your kind words! We look forward to serving your insurance needs in the future! Matt"
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Santana Rose

March 24, 2023

5  out of  5
rating by Santana Rose
"I just started with State Farm but so far everything has been amazing!! The customer service it’s self is amazing! Will definitely make sure to recommend them to others !!"
We responded:
"Santana, Thank you very much for your 5-star review. I'm glad to hear you had a wonderful experience at our office!"
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Allen Earl

December 24, 2022

5  out of  5
rating by Allen Earl
"Matt's a great guy."
We responded:
"Thanks Allen! I really appreciate all you do for the kids of Claiborne County! You're a great asset to the community!"
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Terry QB#10

December 18, 2022

5  out of  5
rating by Terry QB#10
"Really nice guy...explains in detail what your money goes for.....I moved from Tennessee to Kentucky but I wanted to stay with Matthew five star customer service"
We responded:
"Terry so glad you allowed us to continue serving your insurance needs. We really appreciate you!"